UK Standard Tracked Delivery (3 - 5 Working Days)

£3.99 or Free for orders over £30

UK Next Day (Cut off time: Before 11am, Monday-Friday)

£5.99 for Next Working Day Delivery in the UK 

This service is aimed to be delivered within 24hrs once dispatched by Royal Mail (please note that this is an aim and not a guarantee by Royal Mail) 

International Delivery (7-10 Working Days)

From £6.99 International Tracked Europe

From £12.99 International Tracked Rest of the World

The shipping rate will be calculated at the checkout. Please note that we ship our international delivery by DHL tracked service.

Obviously we want you to be completely overjoyed with your new purchase. However if for any reason you are not completely satisfied with any items you may return them to us within 14 days of receiving them to the below address:

SVNX 

5 The Mews

Charlton Place

Manchester

M12 6HS

Upon the receipt of your return, we will either exchange the item or issue you with a refund, as per your request.

Please note shipping charges will not be refunded unless your item arrives faulty.

Goods that are sent back us should be done so in their original, resalable condition, and will be inspected upon receipt.

Please allow up to 7 working days for the refund to be credited to your account. This is down to your bank or card issuer and is out of our control. Refunds will only be credited to you via the original method of payment.

In the unlikely event that you receive a faulty item we will be happy to refund you in full. Please follow the same procedure as above.

Goods remain the responsibility of the customer until we receive them back. We cannot accept any responsibility for loss of items in the post, so please keep your proof of postage safe, just in case